Shipping & Returns

Shipping Policy

We offer free shipping within the U.S. for all products.   They will be shipped via USPS first class, usually 3 day shipping.   All orders will be shipped within 1-2 business days unless a custom product, which will give estimate of time to produce

Return & Exchange Policy

Returns accepted if you are not happy with the item.  We want you to be delighted with your purchase.   Please contact me with any areas of concern and we can discuss best solution.   Buyer pays shipping on returns.

 

Due to the hand crafted nature of all products on this site, great attention is paid to detail and creating exactly what you wanted in a gift.   Some items will take a little longer, especially pet portraits and needle felted items, but we believe it will be well worth the wait.

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